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ATFM Portal - FAQs

  1. What software applications do I need to access the ATFM portal?

    The ATFM portal requires the use of 2 Factor Authentication (2FA). Google Authenticator is selected as the 2FA mechanism.

  2. How can I get an ATFM portal account?

    You could request for an ATFM portal account by contacting caas_atfmu@caas.gov.sg

  3. When I tried to log in but was shown this message "Invalid username or password", what should I do?

    This could be due to one of the following reasons:

    - You have not registered for an account.

    - You have keyed in the wrong username and/or password.

    - Your account has been locked as you have exceeded the maximum number of tries for logging in. Please contact caas_atfmu@caas.gov.sg

  4. Who should I contact on issue regarding to ATFM Portal?

    You may contact caas_atfmu@caas.gov.sg

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All rights reserved. Last updated: 26 March 2025
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